Employers expect new employees to be able to hit the ground running in working life. Understand businesses in public, private and voluntary sectors: what missions and values are, how to act for the benefit of customers, and how to develop the right energy and attitude to succeed at your new job.
COURSE LEVEL:
Beginner
Business awareness: what mission statements and values are.
The different business sectors: the public, the private and the voluntary sector.
Customer awareness: who an organisation’s customers are and what they want.
How to develop the right energy and attitude for business life.
The course is based on the best-selling book Business Express: Developing business and customer awareness: What drives a successful business? by Douglas Miller published by Pearson. Funzi's learning experts have transformed the book into a mobile-optimized course consisting of bite-sized learning content.
Pearson is the global leader in education content.
Build your business awareness Learn the importance of understanding an organisation’s mission, values, business sector, customers and partners.
Boost your customer awareness and work attitude Know who your organisation’s customers are and what they want. Learn the benefit of working in a positive and collaborative way, and how to grow that attitude.
When you complete the course you’ll earn a Funzi certificate of achievement. You can showcase your certificate by mentioning it in your CV, Linkedin profile and other professional profiles.
Practical skills broken down into bite-sized learning, so that you can complete the course with only 15 min/day for 1 WEEK
Course content in the form of text, visuals, and activities to verify your learning
Access to the course anytime, as long as you want, once you’ve purchased the course
“The course was interesting”
Nelly Eghwa Mwakera
Kenya
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