This course answers some of the bigger questions about conflict: What is conflict? What causes conflict? How can conflicts be solved? It approaches conflict at all levels, whether personal or international, and takes a deeper look at the role of peace mediation.
What you will learn
- What conflict is and the potential reasons behind it may be
- What conflict resolution looks like and why it is important to prevent conflict escalation
- Why good communication and emotional awareness are key to conflict resolution
- How negotiators, stakeholders and mediators are part of the peace process
What you will get
When you complete all the topics of this course, you will be awarded with a certificate of completion!
Certificate price: free
– sponsored for you by Funzi
. The certificate will be delivered as a PDF file that is suitable also for printing.