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The basics of conflict resolution

3 topics


Certificate of completion available for this course – complete all topics to get it!
Content in co-operation with CMI

This course answers some of the bigger questions about conflict: What is conflict? What causes conflict? How can conflicts be solved? It approaches conflict at all levels, whether personal or international, and takes a deeper look at the role of peace mediation.

What you will learn

  • What conflict is and the potential reasons behind it may be
  • What conflict resolution looks like and why it is important to prevent conflict escalation
  • Why good communication and emotional awareness are key to conflict resolution
  • How negotiators, stakeholders and mediators are part of the peace process

What you will get

When you complete all the topics of this course, you will be awarded with a certificate of completion!

Certificate price: free – sponsored for you by Funzi. The certificate will be delivered as a PDF file that is suitable also for printing.