Shine with your communication

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$3.99

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3.3 hours Self-paced learning

150 learners started this course

Created with Pearson - a global leader in education

Based on the best-selling book by Gill Hasson

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Good communication skills will help you in all areas of your life: at work, at home, with loved ones and with total strangers. In this course, you will discover how assertive communication, active listening and clear writing can make you a more effective communicator. Develop your communication skills and shine both personally and professionally!

Who this course is for logo

Who this course is for

COURSE LEVEL:

Intermediate
This course is for anyone looking to improve their verbal, non-verbal and written communication skills.
What you will learn logo

What you will learn

  • 1

    What good communication skills are and how to identify your own communication style.

  • 2

    How to use skills like active listening and assertive speaking to handle nearly all situations.

  • 3

    How confidence, empathy and positivity can make you a more effective communicator.

  • 4

    How to write clearly and concisely using tried and tested tips.

Created with Pearson, the global leader in education logo

Created with Pearson, the global leader in education

The course is based on the best-selling book Brilliant Communication Skills by Gill Hasson published by Pearson. Funzi's learning experts have transformed the book into a mobile-optimized course consisting of bite-sized learning content.

Pearson is the global leader in education content.

Read more about Pearson and the book
Course contents: 5 topics logo

Course contents: 5 topics

  • 1

    What is your communication style? Learn what good communication is. Get to know your communication style. Discover how assertive communication helps you express yourself and understand others.

  • 2

    Developing your verbal and non-verbal skills Understand the value of speaking in a clear, direct and positive way. Discover how to read non-verbal communication in others and develop it in yourself.

  • 3

    Becoming a great listener Get the tools to connect with others through active listening and by asking the right questions.

  • 4

    Effective communication in challenging situations Master how to handle delicate and challenging communication situations - from giving positive feedback to having to deliver bad news.

  • 5

    The essentials of good writing Take your writing to the next level! Learn the importance of a clear, positive, well-structured text. Gain valuable tips for great written communication.

What you will get logo

What you will get

When you complete the course you’ll earn a Funzi certificate of achievement. You can showcase your certificate by mentioning it in your CV, Linkedin profile and other professional profiles.

  • Practical skills broken down into bite-sized learning, so that you can complete the course with only 15 min/day for 2 WEEKS

  • Course content in the form of text, visuals, and activities to verify your learning

  • Access to the course anytime, as long as you want, once you’ve purchased the course

Here's what your fellow learners are saying about this course logo

Here's what your fellow learners are saying about this course

  • “What an insightful course on communication.”

    Ahmad Ginanjar Firman
    Indonesia

  • “The course has really enlightened various aspects of communication which have been quite helpful and informative ”

    – EVERLINE ACHIENG OPONDO, Kenya

  • “I'm half way through but I just had to give my review. I've learnt a lot so far. I wasn't so confident with my communication. I'm always tensed whenever I'm to meet new people. But through the course I've built my confidence. ”

    – Allan Kiplagat , Kenya

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Frequently asked questions
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Frequently asked questions

1

What exactly do I get if I pay for a course?

Funzi paid courses include insights from the original books and its authors’, practical advice, real examples, and activities to test your learning and further develop your skills...
Funzi paid courses include insights from the original books and its authors’, practical advice, real examples, and activities to test your learning and further develop your skills. You will also receive a certificate of achievement with Pearson and Funzi’s logos. It is a one time payment and you will have access to the course for as long as you want.
2

How do I get my certificate?

First, make sure that you have registered and are logged into your account on Funzi. Once you complete a course that has a certificate, you will be able to download it. To send the...
First, make sure that you have registered and are logged into your account on Funzi. Once you complete a course that has a certificate, you will be able to download it. To send the certificate to an email, simply tap on send the certificate to an email address and select whether you want it sent to the email you use for funzi.mobi or a different one. Make sure you type in the correct email address and check your Spam folder in case you have not received our email. To download, make sure that you are not accessing Funzi through Free Basics, and that your device has a PDF reader since the certificate is a PDF file. The download process is handled by your browser and OS, so you will need to check your downloads folder for your certificate. funzi.mobi will not show any “You've now downloaded your certificate"-page when it's done.
3

How does the free trial work?

The free trial gives you a sneak peek into the first handful of the first topic of the course - at no cost and no requirement to give us your credit card or bank details. You can read...
The free trial gives you a sneak peek into the first handful of the first topic of the course - at no cost and no requirement to give us your credit card or bank details. You can read through the first handful of learning cards in the course and complete approximately 15 minutes of course content. If you find it interesting and decide you want to continue improving your skills, only then will you need to buy the course.
4

How do I pay for a course?

There are a few ways you can pay for the courses, using your debit or credit card, or EFT bank transfer. Payment options will vary depending on where you are. In some countries you...
There are a few ways you can pay for the courses, using your debit or credit card, or EFT bank transfer. Payment options will vary depending on where you are. In some countries you can also pay with your mobile phone credit (Airtime). After you have completed the free trial of a course, you will be guided to the payment page, where you can select the most suitable payment method for you. Note that payments will not work if you are using Funzi on Free Basics. We are working to add more payment methods, so if these options are not suitable for you, please send us a message and let us know what other payment mechanisms we should add. In the meantime, we have many free courses you can start learning from.
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