Shine with your communication

5/5 Rating




3.3 hours Self-paced learning

54 learners started this course

Created with Pearson - a global leader in education

Based on the best-selling book by Gill Hasson


No credit card or payment details required.

Good communication skills will help you in all areas of your life: at work, at home, with loved ones and with total strangers. In this course, you will discover how assertive communication, active listening and clear writing can make you a more effective communicator. Develop your communication skills and shine both personally and professionally!

Who this course is for logo

Who this course is for


This course is for anyone looking to improve their verbal, non-verbal and written communication skills.
What you will learn logo

What you will learn

  • 1

    What good communication skills are and how to identify your own communication style.

  • 2

    How to use skills like active listening and assertive speaking to handle nearly all situations.

  • 3

    How confidence, empathy and positivity can make you a more effective communicator.

  • 4

    How to write clearly and concisely using tried and tested tips.

Created with Pearson, the global leader in education logo

Created with Pearson, the global leader in education

The course is based on the best-selling book Brilliant Communication Skills by Gill Hasson published by Pearson. Funzi's learning experts have transformed the book into a mobile-optimized course consisting of bite-sized learning content.

Pearson is the global leader in education content.

Read more about Pearson and the book
Course contents: 5 topics logo

Course contents: 5 topics

  • 1

    What is your communication style? Learn what good communication is. Get to know your communication style. Discover how assertive communication helps you express yourself and understand others.

  • 2

    Developing your verbal and non-verbal skills Understand the value of speaking in a clear, direct and positive way. Discover how to read non-verbal communication in others and develop it in yourself.

  • 3

    Becoming a great listener Get the tools to connect with others through active listening and by asking the right questions.

  • 4

    Effective communication in challenging situations Master how to handle delicate and challenging communication situations - from giving positive feedback to having to deliver bad news.

  • 5

    The essentials of good writing Take your writing to the next level! Learn the importance of a clear, positive, well-structured text. Gain valuable tips for great written communication.

What you will get logo

What you will get

When you complete the course you’ll earn a Funzi certificate of achievement. You can showcase your certificate by mentioning it in your CV, Linkedin profile and other professional profiles.

  • Practical skills broken down into bite-sized learning, so that you can complete the course with only 15 min/day for 2 WEEKS

  • Course content in the form of text, visuals, and activities to verify your learning

  • Access to the course anytime, as long as you want, once you’ve purchased the course

Here's what your fellow learners are saying about this course logo

Here's what your fellow learners are saying about this course

  • “What an insightful course on communication.”

    Ahmad Ginanjar Firman

  • “The course has really enlightened various aspects of communication which have been quite helpful and informative ”


  • “I'm half way through but I just had to give my review. I've learnt a lot so far. I wasn't so confident with my communication. I'm always tensed whenever I'm to meet new people. But through the course I've built my confidence. ”

    – Allan Kiplagat , Kenya

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Price: $3.99
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