Grow your business: Master customer relationships and marketing

4.9/5 Rating

$26.99

One-time
payment

FREE TRIAL

1.8 hours Self-paced learning

465 learners started this course

Created with Pearson - a global leader in education

Based on the best-selling book by Alex Blyth

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No credit card or payment details required.

This course will provide you with hands-on tips on how to take your business to the next level by keeping your existing customers, using cost-effective marketing ideas and applying online marketing tools. It will show you how understanding your customers’ needs and acting on their feedback is at the heart of the success of your business.

Who this course is for

COURSE LEVEL:

Intermediate

Leaders of small and medium-sized enterprises or anyone who wants to grow their business through customer retention and cost-effective marketing.

What you will learn

1

What customer retention means and why it is so important for any business.
2

How to keep your customers coming back.
3

How to create a powerful marketing message and ads that work.
4

How to use cost-effective digital marketing to promote your business.

Created with Pearson, the global leader in education

The course is based on the best-selling book How to Grow Your Business - For Entrepreneurs by Alex Blyth published by Pearson. Funzi's learning experts have transformed the book into a mobile-optimized course consisting of bite-sized learning content.

Pearson is the global leader in education content.

Course contents: 2 topics

1

Customer retention and marketing strategies for growth Learn why customer retention is important. Discover how to keep your customers happy and coming back. Explore low-cost marketing ideas for small businesses.
2

Master digital marketing Discover seven areas of cost-effective digital marketing. Learn the importance of creating great content and utilising search engine optimisation.

What you will get

When you complete the course you’ll earn a Funzi certificate of achievement. You can showcase your certificate by mentioning it in your CV, Linkedin profile and other professional profiles.

Practical skills broken down into bite-sized learning, so that you can complete the course with only 15 min/day for 1 WEEK
Course content in the form of text, visuals, and activities to verify your learning
Access to the course anytime, as long as you want, once you’ve purchased the course

Here's what your fellow learners are saying about this course

“The course was amazing, i loved it very step of the way. Thanks Funzi”

Elizabeth Nyanchama Moranga
Kenya
“I found the course very informative and easy to understand. It will certainly give me the skills I need to advance myself”

– Gicheru Kenneth, Kenya
“Excellent”

– Daniel, Kenya

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Frequently asked questions

What exactly do I get if I pay for a course?

Funzi paid courses include insights from the original books and its authors’, practical advice, real examples, and activities to test your learning and further develop your skills...

Funzi paid courses include insights from the original books and its authors’, practical advice, real examples, and activities to test your learning and further develop your skills. You will also receive a certificate of achievement with Pearson and Funzi’s logos. It is a one time payment and you will have access to the course for as long as you want.

How do I get my certificate?

First, make sure that you have registered and are logged into your account on Funzi. Once you complete a course that has a certificate, you will be able to download it. To send the...

First, make sure that you have registered and are logged into your account on Funzi. Once you complete a course that has a certificate, you will be able to download it. To send the certificate to an email, simply tap on send the certificate to an email address and select whether you want it sent to the email you use for funzi.mobi or a different one. Make sure you type in the correct email address and check your Spam folder in case you have not received our email. To download, make sure that you are not accessing Funzi through Free Basics, and that your device has a PDF reader since the certificate is a PDF file. The download process is handled by your browser and OS, so you will need to check your downloads folder for your certificate. funzi.mobi will not show any “You've now downloaded your certificate"-page when it's done.

How does the free trial work?

The free trial gives you a sneak peek into the first handful of the first topic of the course - at no cost and no requirement to give us your credit card or bank details. You can read...

The free trial gives you a sneak peek into the first handful of the first topic of the course - at no cost and no requirement to give us your credit card or bank details. You can read through the first handful of learning cards in the course and complete approximately 15 minutes of course content. If you find it interesting and decide you want to continue improving your skills, only then will you need to buy the course.

How do I pay for a course?

There are a few ways you can pay for the courses, using your debit or credit card, or EFT bank transfer. Payment options will vary depending on where you are. In some countries you...

There are a few ways you can pay for the courses, using your debit or credit card, or EFT bank transfer. Payment options will vary depending on where you are. In some countries you can also pay with your mobile phone credit (Airtime). After you have completed the free trial of a course, you will be guided to the payment page, where you can select the most suitable payment method for you. Note that payments will not work if you are using Funzi on Free Basics. We are working to add more payment methods, so if these options are not suitable for you, please send us a message and let us know what other payment mechanisms we should add. In the meantime, we have many free courses you can start learning from.

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Price: $26.99

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